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Dashboard/Analytics Performance Degraded

Jan 31 at 06:05pm AEDT
Affected services
api.laava.id
manage.laava.id

Resolved
Apr 24 at 06:32pm AEST

All services have been re-stored. A current order is processing as normal.

The team will continue monitoring until the queue has been completed.

This does not affect SmartQR's.

Updated
Jan 31 at 11:27pm AEDT

We have identified the root cause of the issue. The team has implemented a fix that has restored service quality to normal.

Created
Jan 31 at 06:05pm AEDT

Our Analytics dashboard is currently experiencing degraded performance due to a some underlying services experiencing network/connectivity issues.