Incidents reported on status page for Laava https://status.laava.id/ https://d1lppblt9t2x15.cloudfront.net/logos/9fc1053e1c31516dbfaecbaf11a1b6d3.png https://status.laava.id/ en https://status.laava.id/incident/572961 Tue, 20 May 2025 16:14:00 -0000 https://status.laava.id/incident/572961#46037e7fe59cd68bc8e3ebd434cdd3fc897097c7b3257dfd527412730e6baa33 We have patched the broken DB connection. https://status.laava.id/incident/572961 Tue, 20 May 2025 15:19:00 -0000 https://status.laava.id/incident/572961#d30f1834c3f006210f9d8b62a1fa358b38e46a1e91f9d0d2591bdc83abd669d0 All Authenticated QR tags use the Rules Engine to differentiate between Direct and Authenticated scans. With the Rules Engine down, all Direct scans will return the Authentic positive result screen Other integrations of the Rules Engine - such as Geofencing and Scan Counting - will not work https://status.laava.id/incident/504871 Thu, 24 Apr 2025 08:32:00 -0000 https://status.laava.id/incident/504871#52faf42cdbdc597cca67dc4cfb5f3afe88ee1ec6f38a50df8f1707d5c8904fce All services have been re-stored. A current order is processing as normal. The team will continue monitoring until the queue has been completed. This does not affect SmartQR's. https://status.laava.id/incident/504871 Thu, 24 Apr 2025 08:32:00 -0000 https://status.laava.id/incident/504871#52faf42cdbdc597cca67dc4cfb5f3afe88ee1ec6f38a50df8f1707d5c8904fce All services have been re-stored. A current order is processing as normal. The team will continue monitoring until the queue has been completed. This does not affect SmartQR's. https://status.laava.id/incident/504871 Fri, 31 Jan 2025 12:27:00 -0000 https://status.laava.id/incident/504871#7ad596917663e4cdf6c5a903c608b7d3d3ea21b55cf63c57c88ed1e5ca75fc2d We have identified the root cause of the issue. The team has implemented a fix that has restored service quality to normal. https://status.laava.id/incident/504871 Fri, 31 Jan 2025 07:05:00 -0000 https://status.laava.id/incident/504871#f0f0c6498d3cf888ac861f6c64b04373a06cc02676e1a9151636df22c9354af4 Our Analytics dashboard is currently experiencing degraded performance due to a some underlying services experiencing network/connectivity issues. https://status.laava.id/incident/497150 Fri, 24 Jan 2025 21:00:00 -0000 https://status.laava.id/incident/497150#899bd19dcd2c7d4801fc68ce6b88fd76bfebe799b321db298fd38da7530a2d99 Maintenance completed https://status.laava.id/incident/497150 Thu, 16 Jan 2025 01:00:00 -0000 https://status.laava.id/incident/497150#6f04f6f4e3f2734ec283db690ddc1cd126e27031fa41f52cf94310fcdd9c6e16 The current website is being migrated to Hubspot and changes will be ongoing for approximately 24hrs. No downtime is expected.